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Support

You can contact Kortex support from inside the extension: open the side panel, click the three dots, then Contact us. You can also email kortexnotebooklm@gmail.com or use the support page. Check these docs and the FAQ first.

The side panel menu has Documentation, Request a feature and Contact us

Where should I look first?​

  • These docs. Use the search box, or the list on the left.
  • The FAQ answers the common questions.
  • The side panel. The menu has Documentation and a Tutorial.

How to ask for help from inside Kortex​

  1. Click the Kortex icon to open the side panel.
  2. Click the three dots (⋯) in the top right corner.
  3. Click Contact us.
  4. Write a subject and describe what happened.
  5. Click Send Message.

How to suggest a feature​

  1. Open the ⋯ menu in the side panel.
  2. Click Request a feature.
  3. Write a subject and a message, then send it. The Kortex team replies by email.

Other ways to reach us​

Good to know
  • Say which page you were on and what you clicked. It helps us find the problem faster.
  • Paid and cannot see Pro? Use Claim purchase in the ⋯ menu. See header and settings.