# Contact Kortex Support and Get Help


You can contact Kortex support from inside the extension: open the side panel, click the three dots, then Contact us. You can also email kortexnotebooklm@gmail.com or use the support page. Check these docs and the FAQ first.

<img src="/docs/img/docs/shot-side-panel-panel-settings-menu.webp" alt="The side panel menu has Documentation, Request a feature and Contact us" width="360" />

## Where should I look first?

- **These docs.** Use the search box, or the list on the left.
- [The FAQ](/docs/faq) answers the common questions.
- **The side panel.** The menu has **Documentation** and a **Tutorial**.

## How to ask for help from inside Kortex

1. Click the Kortex icon to open the side panel.
1. Click the three dots (**⋯**) in the top right corner.
1. Click **Contact us**.
1. Write a subject and describe what happened.
1. Click **Send Message**.

## How to suggest a feature

1. Open the **⋯** menu in the side panel.
1. Click **Request a feature**.
1. Write a subject and a message, then send it. The Kortex team replies by email.

## Other ways to reach us

- **Email:** [kortexnotebooklm@gmail.com](mailto:kortexnotebooklm@gmail.com)
- **The website:** the [support page](https://www.kortex-notebooklm.com/support).
- **The Chrome Web Store:** leave a review or contact us through the store.

:::tip Good to know

- Say which page you were on and what you clicked. It helps us find the problem faster.
- Paid and cannot see Pro? Use **Claim purchase** in the **⋯** menu. See [header and settings](/docs/side-panel-settings).

:::

## Related pages

- [Installation](/docs/installation)
- [FAQ](/docs/faq)